Here are some steps that Equifax should have taken: The CEO should have made sure that the Apache software was updated when they notified the company of the new patch that would secure important consumer data. His position requires him to monitor all operations of the company and make sure everything is running smoothly and properly. The CEO should not have placed all of the blame on one IT employee. Smith told the public that the employee did not install the patch when he/she should have. The public was not pleased with this answer, nor did they believe it. Equifax should have informed authorities and the public as soon as they discovered the breach. Not wait 6 weeks and then decide to tell them. The company should have been transparent with their customers. The breach caused mistrust as it is. Withholding something this important from the public hurts the relationship that Equifax has with its customers even more. Equifax should have fired their CEO befor...